KinderWorld - Digital transformation for K12 International Schools in Vietnam

Overview
Industry: Education

Educational Programs:

International Kindergarten under the brand KinderWorld International Kindergarten (KIK)
International Primary School under the brand Singapore International School (SIS)
Vietnam-Singapore International School (SVIS)

Website: https://kinderworld.net/

Some figures - 2020:

4.000 students
15 education centers

Introduction: KinderWorld International Group, rooted in 1986 in Singapore, believes in offering the best of international education, guided by Eastern values so as to nurture global citizens who demonstrate respect and responsibility for nature and their community. KinderWorld has grown extensively in Vietnam providing education for students from Pre-Nursery up to High school.

In the late 1990s, the investors of KinderWorld extended its operations into overseas markets, including Vietnam. KinderWorld opened International Pre-school centres under the brand name of KinderWorld International Kindergarten (KIK) in Hanoi and Ho Chi Minh City in 2000 and International Primary Schools under the brand name of Singapore International School (SIS) in Hanoi and Ho Chi Minh City in 2004.

In Vietnam, the KinderWorld Group operates:

· KinderWorld International Kindergarten (KIK)

· Singapore International School (SIS)

· Singapore Vietnam International School (SVIS)

KinderWorld is proud to announce that in November 2020, KinderWorld Vietnam JSC was awarded the Large Enterprise Winner of ASEAN Business Awards (ABA) 2020 – Skills Development and in September 2024, the Group was honoured as a winner of ABA 2024 in the Priority Integration Sectors – Education category (Large Enterprise), bestowed by ASEAN Business Advisory Council.

With a long-term and sustainable development, KinderWorld International Group keeps studying suitable locations for its educational investment model for expansion. The Group is focusing on the development of Singapore International School comprises facilities within the school campus to provide a holistic learning environment and services from Preschool to High school students and parents’ convenience.

Challenges

With over 4,000 students across its network, KinderWorld faced significant challenges in management due to the lack of a centralized software system.International solutions were not suitable for Vietnam's operational model, while no local platform was strong enough to support such a large-scale system.

1. Fragmented and Uncoordinated Management System

Previously, KinderWorld managed students, teachers, and school operations using Excel, emails, and various standalone internal software, leading to scattered data, manual processing, and frequent errors. Coordination between Academics, Human Resources, and Operations was inefficient.

2. International Software Solutions Were Not a Good Fit

KinderWorld tested several international school management solutions, but they failed to meet specific operational requirements, lacked flexibility, and were difficult to integrate with existing internal systems. Meanwhile, local platforms were not yet capable of handling the needs of a large school network.

3. Inefficient Transportation and Teaching Management

With thousands of students using school transportation daily, scheduling and coordination were often inaccurate. Teachers and staff lacked real-time tracking tools, and parents had no way to monitor their children's transportation status. Additionally, teacher assignments were inefficient, and student progress tracking was delayed.

4. Lack of Automation in HR and Financial Management

Manual processes for attendance, leave management, and payroll led to inefficiencies and errors. Overtime approvals were not automated, and financial reporting was slow, impacting transparency and cost management.

5. No Integrated Platform for School-Parent Communication

There was no mobile app for parents to track their child’s schedule, grades, or transportation. Teachers lacked an efficient communication tool, and tuition payment processes were cumbersome, creating inconvenience for parents. KinderWorld requires a comprehensive school management system to streamline operations, enhance the learning experience, and strengthen communication between schools, parents, and students.