helpdesk_mgmt_fieldservice_project

Purpose

Ensures field service orders generated from helpdesk tickets retain the ticket's project and task associations for consistent project tracking.

Features

helpdesk.ticket: When launching the FSM order creation action from a ticket, the module injects the ticket's project and task as default values so the wizard proposes the correct links.
fieldservice.order: FSM orders spawned from helpdesk tickets are automatically tied to the same project and task, keeping service delivery aligned with the underlying project plan.