helpdesk_mgmt_fieldservice_equipment_warranty
⧉ View on GitHubPurpose
Displays the equipment warranty period on helpdesk tickets so agents can instantly confirm coverage while handling cases.
Features
- helpdesk.ticket: Provides related fields exposing the linked equipment's warranty start and end dates directly on the ticket.
- helpdesk.ticket form: Shows the equipment warranty period beside the equipment selector via a date range widget that only appears when a warranty end date exists.
- helpdesk.ticket search: Adds the equipment warranty end date to the search view so tickets can be filtered by coverage expiry.