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Early Days

A decade after the political process known as Doi Moi (renovation) in 1986, Vietnam’s economy boomed, and the country's demand for fashion accelerated with it. One company that rode the wave was Canifa; initially founded in Hanoi, offering “Fashion for All” Or “Thời trang dành cho Tất cả” as it is written in Vietnamese, quickly grew to become one of Vietnam's leading fashion retailers. 

In the early days, Canifa went through a period of digital transformation, and they decided to implement SAP ERP software to help them cope with the ever-growing complexity of their operations. 

The SAP implementation started in 2015. The system replaced much of their Excel and paper operations and digitized the POS, inventory, manufacturing and accounting functions of the business. 

Despite the long project duration the software never fully met the needs of Canifa. The company, suffered inefficiencies in the way the stock was handled, returns became a severe cost, and the platform offered poor visibility. They found the product was unsuitable for the Vietnamese market and customization requests always took too long or never materialized at all.

The biggest problem for Canifa was SAP's high costs. With a workforce of over 1,000 people, the costs were quickly spiraling out of control. 



Customer: Canifa

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